From Synthetic to Localized: Benchmarking Multilingual Intent Classification in Logistics Customer Service

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Cite this paper

@article{haoyu2026,
  title = {From Synthetic to Localized: Benchmarking Multilingual Intent Classification in Logistics Customer Service},
  author = {He, Haoyu and Zhuang, Jinyu and Chu, Haoran and yu, Shuhang and Wang, Hao and Kunpeng, Han},
  journal = {Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing: Industry Track},
  year = {2026},
  month = {Jan},
}