Carol L. Smith
5 papers 1977–2002
Standards considered helpful
1977-01
SIGCSE-2
Building a help desk from scratch, with no staff, no equipment and no money: molding novice student consultants into seasoned help desk operators
1996-01
SIGUCCS
Teaching Teachers to Teach with Technology While Encouraging Students to Look Forward to College: A Case Study of Learner-centered Training
1998-01
SIGUCCS