Neha Kumar

109 papers 223 citations h-index 3 2004–2026

The Typing Cure: Experiences with Large Language Model Chatbots for Mental Health Support

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving...

90 citations 2024-01

Benefits and Harms of Large Language Models in Digital Mental Health

The past decade has been transformative for mental health research and practice. The ability to harness large repositories of data, whether from electronic health records (EHR), mobile devices, or...

86 citations 2023-11

Visualization Design Practices in a Crisis: Behind the Scenes with COVID-19 Dashboard Creators

During the COVID-19 pandemic, a number of data visualizations were created to inform the public about the rapidly evolving crisis. Data dashboards, a form of information dissemination used during...